The website www.dimore.gr is an online shop where clothing, footwear and accessory products are displayed and distributed via the internet, belonging to the business with the distinctive title “DIMORE” of the company “E. STAVROPOULOS & CO LP” based in Glyfada, Attica at 49 Grigoriou Lampraki street and is legally represented with TIN 998482576 Glyfada Tax Office, tel. 2109609501, fax: 2109609503 and email: dimore49@gmail.com, registered with the General Electronic Commercial Registry (G.E.M.I.) no. 7613701000. It may conclude distance contracts with consumers, having registered the activity concerned with G.E.M.I. according to article 3m (ιγ) of Law 2251/1994, as amended and in force.

Entering and browsing the online shop www.dimore.gr as well as using the services it provides, presupposes prior unconditional acceptance and compliance to these terms of use. Every user visiting the online shop www.dimore.gr shall be obliged to read carefully these terms of use and in case of disagreement with said terms, the user must abstain from browsing further and using the services provided. Otherwise, the user automatically acknowledges having read the present terms of use and unconditionally consents to them and undertakes the obligation to comply with them. In the event that some of these terms of use become invalid the validity of the remaining terms is not affected, they continue to have a binding effect. Likewise, in the event that any of the present terms is rendered contrary to the law, it automatically ceases to apply without undermining in any way the validity of the remaining terms.

In cases where the use of any service of the website www.dimore.gr is subject to specific terms and conditions of use, those specific terms and conditions will apply jointly with these terms, except in cases of conflict where the specific terms of each service shall prevail.

E. STAVROPOULOS & CO LP reserves the right to unilaterally amend and revise, without prior notice and within the law, these terms of use, fair trading and its commercial practice. Any such amendment shall not include confirmed orders.

For any queries and clarifications about the online shop www.dimore.gr, these terms of use as well as for any information regarding the company E. STAVROPOULOS & CO LP and the products offered for sale, please contact the company using the contact details provided above.

The visitor of the website www.dimore.gr is granted a limited, non-exclusive, personal and non-transferable right of access and use regarding the available webpages and services provided by the website, for as long as it is operating. This right concerns browsing the website www.dimore.gr and the use of the services it provides “as is”. The right above provides users with only the absolutely necessary powers which allow the use of the website’s www.dimore.gr services, according to these terms of use and the law and in a way that the proper and smooth functioning of the website is not obstructed. The right of access does not extend to browsing websites or to information of the website www.dimore.gr not accessible to the average user, through the standard procedure of internet navigation.

Users may browse the website www.dimore.gr either anonymously or as identified users by using their individual user name and password, which are provided through the website www.dimore.gr once users register their personal e-mail as identification data. By entering the website as an identified user, the website is enabled technically to offer personalized information about the user’s history, for instance, information about past webpages that the user has visited on the website, products the user searched for or past purchases. In addition, identified users may enter any personal details they wish (name and surname, address, telephone number, TIN etc.) so that they will not have to enter them anew in every order. These particulars will be used only for the purpose above, that is the completion of an order and will never be disclosed to third parties, with the exception of data necessary for the postal service to ship and deliver the products, and will remain registered until the user deletes the account or until the completion of a particular order. Such data will not remain registered nor will they be further processed by E. STAVROPOULOS & CO LP, except in cases that is deemed necessary for tax or other legal obligations of the company.

In addition, while browsing the website www.dimore.gr users may request to receive the shop’s newsletter to their email, by declaring it on the website’s especially designed field. E. STAVROPOULOS & CO LP affirms to comply with the legislation currently in force regarding the sending of newsletters. The data above shall not be communicated to third parties and shall be used solely for the purpose above. In case the user requests the termination of the above service, the sending of newsletters, the data shall be deleted.

E. STAVROPOULOS & CO LP strives for the accuracy, validity and security of the information and services provided however, it is not liable for any errors regarding the information and services provided due to technical errors or oversight, as long as due care is taken to remedy them.

Likewise, E. STAVROPOULOS & CO LP bears no responsibility for any technical problems users may face while trying to access the website and browsing the website due to the function or compatibility of their own infrastructure.

The right to access the website www.dimore.gr and to make use of its services is granted exclusively to adults with full legal capacity according to Greek law. The use of the webpage and conclusion of transactions is prohibited for minors. E. STAVROPOULOS & CO LP bears no responsibility for any use of the services provided by persons who do not meet the requirements above, as it has no technical capacity to check the identity of the users.

E. STAVROPOULOS & CO LP reserves the right to terminate the operation of the online shop www.dimore.gr or to transfer it to another internet address without prior notice, with a single notification on the present website and without this affecting confirmed orders.

The content (e.g. information, names, photographs, visuals etc.) the products and the services provided by the online shop www.dimore.gr are made available by E. STAVROPOULOS & CO LP exactly “as is”. E. STAVROPOULOS & CO LP exercises the utmost diligence to ensure the accuracy, correctness and completeness of the information οn the website www.dimore.gr both in terms of the essential characteristics of the products and the correct description thereof, the accuracy of the company’s details as well as the services it provides through its online shop. Despite this, and in the context of good faith, E. STAVROPOULOS & CO LP is not in any way bound nor liable for any technical or typing errors or the erroneous representation of the products due to the user’s equipment or for false information which resulted unintentionally or by omission or due to a possible security breach of the website, to an unlawful intervention by a third party or reasons of force majeure.

Any links to other websites existing on www.dimore.gr allow users, once they exit the webpage www.dimore.gr, to navigate third party webpages, as redirected by the links. E. STAVROPOULOS & CO LP has no connection whatsoever to the webpages whose links appear on its website nor does it control the availability, content, personal data protection policy, quality or thoroughness of those services. The links are provided solely to facilitate the visitors of the website www.dimore.gr and in no case does the approval of the company E. STAVROPOULOS & CO LP is indicated regarding the webpages to which the links direct to, their content and services for which E. STAVROPOULOS & CO LP bears no responsibility.

Browsing the website www.dimore.gr and using the services it provides, is allowed only for the purposes that E. STAVROPOULOS & CO LP intended it for, namely as an online shop to display and distribute clothing products, footwear and accessories. Any use of the website must be in accordance to the law and these terms of use and must not restrict or obstruct the use of this website by third parties nor its normal exploitation by E. STAVROPOULOS & CO LP. Every user of www.dimore.gr shall abstain from any actions or omissions which may cause damage, malfunction or any danger to the website and the services it provides to users.

The website www.dimore.gr is the official online shop of E. STAVROPOULOS & CO LP. Every trademark and distinctive characteristic on the webpage is a subject of industrial and intellectual property of E. STAVROPOULOS & CO LP, protected by law, excluding those used in relation to products sold, to determine their origin or destination, which belong to the respective beneficiaries. Likewise, E. STAVROPOULOS & CO LP is the domain name owner of www.dimore.gr where its website and online shop is hosted.

The website www.dimore.gr as a whole as well as every data it contains, including but not limited to images, graphics, photographs, designs, texts, services provided, electronic files, as well as the overall configuration and formatting of all the data above are the intellectual property of E. STAVROPOULOS & CO LP, with the exception of individual content concerning third party products and services distinguishable by their trademarks and distinctive features. It is explicitly prohibited to copy, reproduce, republish, store, sell, transmit, distribute, publish, execute, download, translate, amend in any way, in part or in summary, without the prior written consent of E. STAVROPOULOS & CO LP.

The prohibition above does not include the temporary automated reproduction carried out while the user navigates the website www.dimore.gr or copies sent by E. STAVROPOULOS & CO LP itself to the user during the processing of product orders through its online shop, provided that the user does not reproduce, distribute, displays publicly nor uses in any other way said copies, nor modifies them in any way and always keeps the annotations concerning intellectual, industrial or other proprietary rights.

The display of the content above on the website www.dimore gr, which is protected by law, in no way does it constitute a transfer, granting of license or right to use it nor shall it be interpreted as such.

Provided that users have legal capacity, they can distance order and purchase from the webpages of the online shop www.dimore.gr and the company E. STAVROPOULOS & CO LP the products offered for sale.

E. STAVROPOULOS & CO LP provides the possibility of placing orders to both identified and non-identified users.

To complete the order, non-identified users having chosen the products they wish to purchase by adding them to the shopping cart, will be required to fill in the relevant order form with their particulars where necessary, for the billing and shipping of the order. The users’ particulars will be used solely and exclusively for the completion of the specific order and they will not be registered or further processed by E. STAVROPOULOS & CO LP, except in the case of absolutely necessary processing imposed by the company’s tax or other legal obligations.
Respectively, identified users may automatically enter the particulars they chose to register with the website. In case they did not register the necessary particulars to complete the order either, they will be asked to fill in the order form with the necessary particulars, which will be used solely and exclusively for the completion of the specific order and will not be registered or further processed by E. STAVROPOULOS & CO LP, except in case of absolutely necessary processing imposed by the company’s tax or other legal obligations.
To inform the consumer prior to the conclusion of the contract, according to par. 2 of article 4 of law 2251/1994, the order form includes:

a) the main features of the products.

b) the identity (e.g. trade name) and address of the supplier

c) the geographical address where the supplier is based and the contact information (telephone, fax, email).

d) the total price of the goods, including VAT and every other fee, as well as all extra charges for shipping, delivery or postal charges and every other expense or when these cannot be reasonably calculated in advance, the fact that additional charges may be required.

e) The duration of any offer or existing special price (provided that there is a limited duration)

f) payment, delivery, execution arrangements or a deadline within which the supplier undertakes to deliver the goods or offer his or her services and, where applicable, the supplier’s complaint handling policy. g) where there is a right to withdraw (sealed goods which were unsealed after delivery and are not suitable for return due to health protection or hygiene reasons, are exempt from the right to withdraw) to inform the consumer about this right and about the existence of a model withdrawal form, as well as about the fact that in case of withdrawal, the consumer is required to inform within 14 calendar days E. STAVROPOULOS & CO LP of the decision to withdraw. To inform of the above, either the model withdrawal form is filled out and delivered within the deadline above to E. STAVROPOULOS & CO LP or the consumer declares, in a clear manner and within the deadline, to E. STAVROPOULOS & CO LP that he or she wishes to exercise the right of withdrawal. After exercising the right of withdrawal, the consumer is obligated to return the relevant products to E. STAVROPOULOS & CO LP, without undue delay and in any case no later than 14 calendar days from the day the right of withdrawal was exercised.

h) In case of withdrawal the consumer shall bear the cost of returning the goods.

i) Regarding sealed goods not suitable for return due to health protection or hygiene reasons, in case they were unsealed (underwear (bottom part), full body tights, bodysuits (string style) as well as bodysuits (tights style) tights and men’s and women’s socks) in case these are unsealed after delivery, the consumer looses his or her right to withdrawal.

j) a reminder of the vendor’s responsibility for real defects and lack of guaranteed properties according to article 5 of the present and articles 534 et seq. of the Civil Code.

k) where applicable, the existence and the terms of the after sale support, after sale service and commercial guarantees.

l) where applicable, the existence and terms of money deposit.

Subsequently, after the consumer confirms the accuracy of all the data of the order and that he or she has read and unconditionally accepts these terms of use by marking the relevant choice on the order form, the order may be sent online to E. STAVROPOULOS & CO LP.

After sending the order online to E. STAVROPOULOS & CO LP, the consumer receives online, at the email the user has entered, an order confirmation from E. STAVROPOULOS & CO LP and a copy of it with all the information above (a-l) which the consumer can save or print.
A document with all the information above (a-l) along with a separate document, the model for the declaration of withdrawal, are both sent to the consumer along with the ordered products within the package.

The user of the online shop www.dimore.gr is informed about the number of available items for each product. Considering that products appearing as available may sell out due to their concurrent sale in the physical shop of E. STAVROPOULOS & CO LP, the latter is not able to guarantee, with absolute accuracy, the actual availability of its products during working days and hours. However, it does guarantee to inform consumers in a timely manner, according to the principles of good faith, about the lack of availability and to not charge them without prior confirmation of product availability.

All product prices at www.dimore.gr are in euro and include the current V.A.T. applied.

Purchases through the online shop www.dimore.gr are settled via:

1. bank deposit at the bank account of the company*
2. the use of credit or debit card
3. cash on delivery provided that the order does not surpass the amount of €500; the payment is made to the postal service employee at the time and place of delivery of the products.

When payments are made by credit or debit card, in order for the consumer to enter the card details securely, he or she will be transferred to the secure environment of ALPHA BANK without any interference by E. STAVROPOULOS & CO LP which does not retain the relevant personal data of the consumers.

*OUR BANK DETAILS

E. STAVROPOULOS & CO LP:

• • Bank: ALPHA BANK
• Account number: 1220022320010681
• IBAN: GR8701401220122002320010681

E. STAVROPOULOS & CO LP:

• Bank: EUROBANK
• Account number: 00260019570200511832
• IBAN: GR2502600190000570200511832

E. STAVROPOULOS & CO LP:

• Bank: NATIONAL
• Account number: 52120163895
• IBAN: GR6401105210000052120163895

All product prices at www.dimore.gr are in euro and include the current V.A.T. applied.

Order processing is done within two (2) working days (excluding Saturdays and public holidays) upon receipt of the order by E. STAVROPOULOS & CO LP.

Provided that the ordered products are available, under the proviso of what is stated above (no. 7), they are delivered to the postal services to be shipped to the consumers within two (2) working days (excluding Saturdays and public holidays) from the completion of order processing.

Order shipment to consumers is done with the ELTA courier service Door-to-Door or other equivalent courier service and under the conditions applicable to the functioning of the particular service.

Shipping costs are free for orders over €50 within Greece and over €120 for Cyprus. For orders under €50 shipping costs are calculated according to the place of delivery, volume and weight of the order and are automatically filled out on the order form to inform the consumer while filling out the form. Typically they amount to €5 for shipments within Greece and €18 for shipments to Cyprus.

In the event the consumer chooses to receive the order from the physical shop of E. STAVROPOULOS & CO LP, the consumer may collect the order during the working days and hours, having received notification that the order is ready for collection. The notification is sent via email to the email address the consumer provided while placing the order.

E. STAVROPOULOS & CO LP is liable solely for willful misconduct and gross negligence in case of delay in the delivery of the ordered products.

For every purchase from the online shop www.dimore.gr made by the consumer subject to delivery, the consumer has the right to withdraw without any justification within fourteen (14) calendar days by returning the product in its original, intact condition and bearing the costs related to the return. The deadline begins upon receipt of the products. This excludes orders to be collected from the physical store of of E. STAVROPOULOS & CO LP.
To exercise the right of withdrawal, the consumer must either fill in and send to E. STAVROPOULOS & CO LP the model withdrawal form found in the package along with the ordered products, within the deadline above, or declare clearly to E. STAVROPOULOS & CO LP, whose contact details are stated above, via telephone or email that he or she wishes to exercise the right of withdrawal. In addition, the above withdrawal form is always available here and is sent electronically as attached file, along with the order confirmation (see above no. 6), to the email address provided by the consumer in the order to E. STAVROPOULOS & CO LP. In the event the consumer exercises the right of withdrawal, he or she is obligated within fourteen (14) calendar days from the declaration of withdrawal to return the product to E. STAVROPOULOS & CO LP and the latter is obligated to return the amounts paid by the consumer within fourteen (14) calendar days, to a bank account the consumer shall declare.
In the event of product return due to an error by E. STAVROPOULOS & CO LP the consumer, able to ascertain the error upon reception of the product, must notify the latter without any delay and E. STAVROPOULOS & CO LP will bear the costs of return and shipping of the correct product. In the latter event and in order for E. STAVROPOULOS & CO LP to bear the shipping costs, the consumer must contact E. STAVROPOULOS & CO LP to the above-mentioned contact details, and receive directions on how to return the product, via the postal service the company collaborates with, so that it is logistically and technically possible for E. STAVROPOULOS & CO LP to bear the cost.

If the users wish to, they may register their email address through www.dimore.gr, to receive newsletters regarding new products, any offers and other information about E. STAVROPOULOS & CO LP. To subscribe to the newsletter service users provide only the email address they wish to receive the newsletters and then, they confirm their intention to subscribe by replying to an automated email sent to them. Users are not required to register their name and there is no possibility of linking the registered emails addresses with the users and by extension the identification the latter is not possible. The email addresses registered for this purpose are not used by E. STAVROPOULOS & CO LP for any other purpose and are not disclosed to third parties. Newsletter sending is done according to the requirements of L.3471/2006 and users may terminate this correspondence at any time.

E. STAVROPOULOS & CO LP may use cookies to identify the visitor/user of some online services and webpages. Cookies, which are small text files stored on the hard drive of each visitor/user, have no access to any documents or files on the user/visitor’s computer. Cookies are used to facilitate the user/visitor’s access when it comes to using specific services of E. STAVROPOULOS & CO LP, for statistical reasons; to determine the areas where internet services are useful or popular or for marketing reasons. The website www.dimore.gr makes use of cookies for the following reasons: (a) Google Analytics: To carry out surveys for statistical reasons and/or to improve the content and services of the website and/or to estimate its effectiveness (b) cookie_notice_accepted, cookies.js, mailchimp_landing_site, wp-settings-1 and wp-settings-time-1Cookies which are placed by the social media webpage providers so that the visitor can easily share the content of the website on those media.

Specifically the website www.dimore.gr uses the cookies below with the following characteristics:

Name cookie	Provider	Description	Duration —
PHPSESSID	www.dimore.gr	(Session cookie). It is active only when the browser is open. It is used to manage the session.	Max age
_ga	www.dimore.gr	(Persistent) Google Analytics	2 years
_gid	www.dimore.gr	(Persistent) Google Analytics	1 year
_gat	www.dimore.gr	(Persistent) Google Analytics	1 minute
cc_cookie_accept	www.dimore.gr	(Persistent) Consent Cookie. It is about the cookies’ acceptance bar and is used to remember that the user has accepted cookies so that the bar does not reappear.	1 year
1P_JAR	.google.com	Google
AID	.google.com	Google Ad services
CONSENT	.google.com	Google
NID	.google.com	Google

Βy entering the homepage of the website www.dimore.gr the user/visitor is informed, through a relevant notification, on behalf of the company about the use of cookies.

The visitor/user of the webpage www.dimore.gr may adjust his or her server in such a way in order to either be warned about the use of cookies or not allow the use of cookies under any circumstances.

In case the visitor/user of the specific services and webpages of www.dimore.gr does not wish to accept the use of cookies, it is possible that the user may not be able to have further access to those services or webpages or that the relevant webpages or services will not be displayed correctly on the user’s server.

Continuing to browse the website www.dimore.gr without the user adjusting his or her server to prevent the use of cookies, is equivalent to the user’s acceptance and consent about the use of cookies above.

The controller of personal data, which are collected in the way described above, and of the record kept for the purposes stated above is the company E. STAVROPOULOS & CO LP which is legally represented and its contact details are stated at the beginning of these terms of use.
To browse the website www.dimore.gr users are not required to sign up nor enter any personal details. The users themselves may choose to browse the website as identified users by using their individual user name and password which they acquired through the website www.dimore.gr by entering their personal email as identification data.
When ordering products on the online shop www.dimore.gr users are asked to provide their personal data, specifically: name and surname, telephone, fax, email and postal address. This information is not disclosed to third parties, with the exception of data necessary for the postal service to ship and deliver the products and is limited to the necessary information for the provision of services by the online shop www.dimore.gr. E. STAVROPOULOS & CO LP uses said information exclusively for this purpose, always according to the provisions of the current General Data Protection Regulation 2016/679 and L.3471/2006 as amended pursuant L.4070/2012 and in force.
Users may browse the website www.dimore.gr either anonymously or as identified users by using their individual user name and password, which they acquired through the website www.dimore.gr by providing their personal email as identification data. By entering the website as an identified user, the website is enabled technically to offer personalized information about the user’s history, for instance, information about past webpages the user has visited on the website, products the user searched for or past purchases. In addition, identified users may enter any personal details they wish (name and surname, address, telephone number, TIN etc.) so that they will not have to enter them anew in every order. These particulars will be used only for the purpose above, that is the completion of an order and will never be disclosed to third parties, with the exception of data necessary for the postal service to ship and deliver the products and will remain registered until the user deletes the account or until the completion of a particular order. Such data will not remain registered nor will they be further processed by E. STAVROPOULOS & CO LP, except in cases that is deemed necessary for tax or other legal obligations of the company.
In addition, while users browse the website www.dimore.gr they may request to receive the shop’s newsletter to their email, by marking the especially designed field on the website. E. STAVROPOULOS & CO LP affirms to comply with the legislation currently in force about sending newsletters. The data above shall not be disclosed to third parties and shall be used only for the purpose above. In case the user requests to terminate the newsletter service above, the data shall be deleted.
E. STAVROPOULOS & CO LP does not process the subjects’ personal data for decision making purposes which are made exclusively based on automated processing including profiling.
The users of the webpage www.dimore.gr have the following rights according to the General Regulation (EU) 2016/679:

Α. The right to be informed and facilitation in the exercising of rights
The controller, both during the stage of personal data collection and later on, shall inform the data subject in a concise, transparent, intelligible and easily accessible form, using clear and plain language, about these rights, the way to exercise them and facilitate the subject in exercising these rights.

Β. Right of Access
Anyone has the right to request from the company E. STAVROPOULOS & CO LP to answer whether the personal data concerning his or her person are or were subjected to processing and if so, to gain access to those data and receive from the controller, without delay and in a clear and easy to understand manner, information about the purpose and the duration of the processing and about any third party recipients of the data.

C. Right to Ratification.
The data subject may request the ratification of any omissions or inexactitudes concerning his or her data.

D. Right to erasure (“Right to be forgotten”)
The data subject may request the erasure of his or her personal data from the records of E. STAVROPOULOS & CO LP, provided that there is no other legitimate reason to retain and further process them.

Ε. Right to restriction of processing.
The data subject shall obtain the restriction of processing in case of proven inaccurate, unlawful, unnecessary processing or in case of objections to the processing.

F. Right to portability.
The data subject may receive his or her data in a structured commonly used and machine-readable format so as to transfer those data to another controller.

G. Right to object.
The data subject may object at any time to the processing of his or her data, unless there is another legal reason to retain and further process them.

The rights above are exercised without cost for the data subject and in any appropriate manner, to the contact details mentioned above of E. STAVROPOULOS & CO LP.
In any case, the data subject reserves the right to lodge a complaint to the Data Protection Authority either in writing (Kifissias Av. 1-3, PC 11523, tel. 2106475600, fax: 2106475628) or online (e-mail: contact@dpa.gr) as well as the right to judicial protection from the relevant courts.

In case any problem arises from the use of the webpage www.dimore.gr or the services provided through it, as well as any other issue regarding E. STAVROPOULOS & CO LP, the consumer may contact E. STAVROPOULOS & CO LP during working hours and days (excluding Saturdays and public holidays) to the contact details above for the immediate resolution thereof.

For any dispute resulting from the use of the webpage www.dimore.gr and the services provided through it, the Greek law is applicable and the relevant courts in Athens shall have jurisdiction.

All the present terms are material. Any omission or delay by E. STAVROPOULOS & CO LP to exercise any right or claim does not imply the company’s waiving of them.